Thank you for shopping with our! We strive to ensure your order reaches you as quickly and safely as possible. Here’s everything you need to know about our shipping policies:
Shipping Locations
We currently offer shipping within the United States. International shipping is not available at this time, but we hope to expand our services in the future.
Processing Time
Orders are processed within 1-2 business days. You will receive an email confirmation with tracking information once your order has shipped. Please note that processing times may be longer during peak periods or holidays.
Shipping Methods and Delivery Times
Standard Shipping: 5-7 business days
Expedited Shipping: 2-3 business days
Delivery times are estimates and may vary based on your location and carrier delays.
Shipping Charges
Shipping costs are calculated based on the weight of your order and your delivery address. You can view the shipping cost during checkout before completing your purchase.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your shipment through our carrier’s website.
Delivery Issues
If your order has not arrived within the estimated delivery time or if you experience any issues with your shipment, please contact our customer service team at support@rapidpeakecommerce.com. We will work with you to resolve the issue as quickly as possible.
Shipping to P.O. Boxes
We do ship to P.O. Boxes. Please ensure that you provide a complete and accurate shipping address to avoid any delays.
Damaged or Lost Items
If you receive a damaged item or if your order is lost during shipping, please contact us immediately. We will investigate the issue and work with the carrier to resolve it. If necessary, we will arrange for a replacement or refund.
Thank you for choosing our! We appreciate your business and are committed to providing you with the best shopping experience possible.