To be eligible for a refund, the item must be unused and in the same condition that you received it.

The item must be in the original packaging.

You must provide a receipt or proof of purchase.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your refund is approved, it will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain amount of days.

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.

Exchange Policy: If you would like to exchange your purchase for a different toy, please contact us within 30 days of your purchase. You will be responsible for paying for the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

To initiate a refund or exchange, please contact us at [contact email or phone number] with your order details.

Please note that we do not accept returns or exchanges for any items that have been used or damaged after receipt. We also do not accept returns or exchanges for any clearance items.

We reserve the right to refuse a refund or exchange if the item does not meet our return and exchange policy.