- How do I place an order?
You can easily place an order through our official website rapidpeakecommerce.com. Browse our products, select the toys you like, click “Add to Cart”, and then proceed to the checkout page to complete the order.
- How do I track my order?
After placing an order, we will send you a confirmation email with the order tracking number. You can track your package by visiting the order tracking page or checking the order status directly in your account.
- Can I change or cancel my order?
Once the order is confirmed, we will process it as soon as possible. Please contact our customer service team immediately. If the order has not been shipped, we will do our best to help you change or cancel the order.
- Do your products meet safety standards?
Yes, all of our toys comply with relevant safety standards and regulations. We are committed to providing high-quality and safe toys that you and your children can use with peace of mind.
- Can I return or exchange products?
Yes, we accept returns and exchanges. Please contact customer service within 30 days of receiving the product and provide the order number and reason for return. Returns and exchanges must be in original condition and include all original packaging materials.
- How much does shipping cost?
Shipping costs depend on the weight of your order and the shipping address. You can see the details of shipping costs during checkout. We also offer free shipping for orders that meet a minimum purchase amount.
